Recent Updates to BCBSIL’s Payer Spaces Section in the Availity® Provider Portal

Posted February 20, 2019

The Blue Cross and Blue Shield of Illinois (BCBSIL) branded Payer Spaces section in the Availity Portal delivers quick access to payer-specific applications, resources and announcements. You must be a registered Availity user to access Payer Spaces. If you are not yet registered, visit and select “Register”; then complete the guided registration process, at no cost.

BCBSIL’s Payer Spaces section has been updated to help you work with us more efficiently. The following tools have been moved from the Resources tab to the Applications tab, to make them easier to find: Refund Management – eRM, NDC Units Calculator Tool, Research Procedure Code Edits. Also, a new “Filter by Category” option has been added within the Resources tab to help you locate specific information related to communications, registrations and other available resources. The News & Announcements section is updated regularly with important payer-specific notices.  

How to Access BCBSIL’s Payer Spaces on the Availity Portal:

  1. Log on to Availity.
  2. In the top navigation bar, select Payer Spaces.
  3. Choose the BCBSIL Payer Spaces option.
  4. In Payer Spaces, use the tabs to find the tool or link you need.

Some of the applications in Payer Spaces are included in the Availity base role and are automatically available to authorized users. If an application does not display in Payer Spaces, and you need access to it to perform your job, contact your Availity administrator to assign the specific role or permission that gives you access to use these applications.

To learn more about the various electronic options available to independently contracted BCBSIL providers, visit the Provider Tools page on our website. If you have questions or need customized training, contact our Provider Education Consultant team at

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSIL. BCBSIL makes no endorsement, representations or warranties regarding any products or services provided by third-party vendors such as Availity. If you have any questions about the products or services provided by such vendors, you should contact the vendor(s) directly.