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New Online Case and Credentialing Status Checkers

Posted August 28, 2019

Have you submitted a provider onboarding form to add a new provider to your practice, applied for credentialing, or recently updated your existing demographic information on our website? If so, you can now get real-time information about the status of these requests online.  

Case Status Checker 
The Case Status Checker provides information on the progress of your Provider Onboarding applications, Demographic Change requests and certain email inquiries. When you initiate any of the above processes, you will receive an email from us with a unique case number. To check the status, enter the case number in our Case Status Checker. 

Credentialing Status Checker 
The Credentialing Status Checker provides information on the progress of your credentialing request. To check the progress, enter your National Provider Identifier (NPI) or state license number where indicated in the Credentialing Status Checker. 

For more information, refer to the Join Our Network, Update Your Information or Credentialing pages on our Provider website.